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Public sector and competency-based

Behavioral questions in the competency style public bodies use: delivering a service with limited resources, applying policy fairly, working in the open.

  1. 01Delivering at paceTell me about a time you delivered a service with fewer resources than it needed.
  2. 02Applying policyDescribe a time you had to apply a policy you did not agree with.
  3. 03Service usersTell me about a difficult member of the public or a service user.
  4. 04EvidenceDescribe a time you used evidence or data to improve a service.
  5. 05Working togetherTell me about a time you worked across teams or organizations to get a result.
  6. 06CommunicatingDescribe a time you communicated a decision people did not want to hear.
  7. 07Making decisionsTell me about a decision you made with incomplete information and had to stand by.
  8. 08Changing and improvingDescribe a time you improved how your team worked.
Guide · 5 minStory Bank Guide: Eight Stories That Cover Thirty Questions